Discovery of the problem

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Bappy
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Joined: Thu Jul 28, 2022 6:29 am
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Discovery of the problem

Post by Bappy »

The initial phase begins when the person realizes that they have a need to cover. Prior to this he either didn't know he had a problem or simply hadn't considered it. The arising of the need can be an internal impulse or some external pressure. In either case, the need is triggered and creates the impulse to try to solve it. The size of the need may vary from person to person, even if the same product solves the problem, the urgency of solving the need may vary. For a person who works with his laptop, in case it breaks, he has a high urgency to fix or replace it. However, if a person uses his laptop 5 to 6 times a month, his laptop will not be in any hurry to fix it.

2. Looking for information The collection of information begins, it will analyze who can be your best supplier or who are the possible suppliers that exist in the market. You will also investigate the possible existing products on the market and what are the best existing offers. This phone database search is often supported by close people, such as family or friends. It will look for recommendations and opinions. Many times customers try to find the best solution among so much information and try to choose the most rational solution possible, in the end it ends up being emotional. The dimension of the search for information can vary depending on the type of problem it seeks to solve. If what you want to buy is a pizza or a hamburger, surely it will not take long to finish the search for information. But if what you want is to choose a university, the process can be much longer. 3. Decision You already have all the necessary data to make the decision, you already know who the providers in the market are and what are the offers that they can offer.

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The consumer will take into account different factors when choosing one of the existing alternatives, he will evaluate the different attributes that the products have, in addition to the advantages and disadvantages of buying it. In some cases there may be free messaging, there may be a discount offer. Influential people can also intervene in the final decision, which can be friends or relatives, people with a lot of influence. 4. Action Once the decision is made, it is time to take action. In some cases, the action can be carried out from home, that is, with an online purchase, or on other occasions it can be from the business premises. Select the quantity to be purchased in the case of a product or in the case of a service, where it will be, the time. Last-minute regrets, which occur frequently, may be due to the environment, the staff, or some other external factor.
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